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FLEXIBILITY AND SUPERIOR CUSTOMER CARE: A WINNING COMBINATION.

The Neiman Marcus Direct Work From Home (WFH) program offers you a unique opportunity to provide exceptional customer service from the comfort of your own home to our distinguished web and catalog customers. With the advancement of technology, you will enjoy this job and still have time to do the things that are important to you. Every day our Work From Home Associates transform their home into a virtual customer support center. Through phone calls, live chats and email, associates manage all our customers' contacts with diligence and an unwavering commitment to excellence. The Neiman Marcus Direct Marketing segment conducts both print catalog and online operations under the Neiman Marcus, Horchow and Bergdorf Goodman brands.

Our Work From Home program will allow you to:

  • Work without a dress code
  • Cut down on transportation costs and commute time (*)
  • Have flexibility with personal and family priorities


At Neiman Marcus Direct, our employees are the “Cornerstone” of our business. We care about your growth and are committed to providing you with the necessary tools to be successful. You will attend a three-week-long training which includes time allotted for on-the-job practice, after which you will join "Cornerstone," our production mentoring program. For two additional weeks you will be guided by a group of high performers to ensure you have a successful transition after you have graduated from training.

As an employee of Neiman Marcus Direct, you will join a company that has been operating since 1907. We are a modern company that is still very much based on the principles of our founders. That is why we remain dedicated to exceptional customer service and superior merchandising. If you are looking for a home-based career opportunity, then consider Neiman Marcus Direct.





(*) Currently, Work From Home is only available within the Dallas-Ft Worth metro area. In future, expansion outside of the DFW metro area will be available in specific areas.